Frequently Asked Questions
Find answers to common questions about our vehicle history reports
General Questions
A Vehicle Identification Number (VIN) is a unique 17-character code assigned to every vehicle. You can find it in several locations:
- Dashboard near the windshield
- Driver's side door jamb
- Vehicle registration documents
- Insurance documents
Our reports are compiled from multiple reliable sources including:
- Government databases
- Insurance companies
- Service centers
- Auction houses
We maintain a 99% accuracy rate and continuously update our database.
Report Information
Our comprehensive reports include:
- Accident history
- Service records
- Ownership history
- Title information
- Mileage verification
- Market value analysis
Once you purchase a report, it remains accessible in your account indefinitely. You can:
- View online anytime
- Download as PDF
- Print for your records
Billing & Subscriptions
We accept various payment methods including:
- Credit/Debit cards (Visa, MasterCard, American Express)
- PayPal
- Bank transfers
All payments are processed securely through Stripe.
Yes, you can cancel your subscription at any time:
- No cancellation fees
- Access continues until the end of your billing period
- Unused credits remain valid for 6 months